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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Antonette Lovato

October 19, 2026

5 out of 5 rating by Antonette Lovato
"Always excellent service. Very promp and detailed. Erin and her staff are very professional, courteous and attentive to one's needs. I would highly recommend Erin to anyone!!!"
We responded:
"Thank you for the review. "
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Jay Clyde

October 18, 2026

5 out of 5 rating by Jay Clyde
"What I was asking for was so confusing and they were able to help me unwind the clutter and get everything I needed."
We responded:
"Thank you for the 5-Star review. Glad to be able to make a complicated situation simple."
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William Foster

October 16, 2026

5 out of 5 rating by William Foster
"⭐⭐⭐⭐⭐

I want to express my sincere appreciation to the team at State Farm, especially Erin, Jonathan, and Dana, for consistently providing excellent customer service and taking great care of my home and auto insurance policies.

Most recently, Dana went above and beyond to ensure my auto policy was set up properly. Her attention to detail, professionalism, and commitment to making sure everything was handled correctly were truly appreciated.

It’s reassuring to work with a team that takes the time to answer questions, address concerns, and make sure everything is in order. Thank you, Erin, Jonathan, and Dana, for your outstanding service and continued support. I highly recommend this State Farm team to anyone looking for knowledgeable, dependable, and customer-focused insurance professionals!"
We responded:
"Hi William, thank you for the very nice review! Go Dana. We try to provide high quality service and attention to detail to all of our customers. "
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Dawn Freeze

October 8, 2026

5 out of 5 rating by Dawn Freeze
"We have been with Erin about 25 years. Great Agent."
We responded:
"Hi Dawn, thank you for your loyalty to Erin. 25 years is impressive. We appreciate the 5-star review. "
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benny aguilera

October 5, 2026

5 out of 5 rating by benny aguilera
"Dana was a great help for me today figuring out my policy and answered all the questions that I had keep up the good job"
We responded:
"We are so glad that our newest team member, Dana, was able to deliver excellent service in answering your questions. "
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Steven Ortega

August 24, 2026

5 out of 5 rating by Steven Ortega
"Erin always takes care of me thank you"
We responded:
"Thank you for the review. We always strive to provide the best service possible."
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Mark Trippetti

August 23, 2026

5 out of 5 rating by Mark Trippetti
"I was referred to Erin by a long-standing client of hers. I can see why. Erin is a consummate professional. Attention to detail, prompt follow up, courteous. The whole package. Can't say enough good things."
We responded:
"Thank you for the 5 star review. We do our best to provide high quality service to our customers. "
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Sherry McIllwain

August 10, 2026

5 out of 5 rating by Sherry McIllwain
"Erin is superb! She even laughed at my poor jokes and helped me also!"
We responded:
"Thank you for the review. Happy to be of assistance. "
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Rheva Proctor

August 10, 2026

5 out of 5 rating by Rheva Proctor
"Help understand the policy and very nice"
We responded:
"Thank you for the 5- star review. Glad that we could explain your coverages so that they make sense."
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Victoria DeBlassie

July 21, 2026

5 out of 5 rating by Victoria DeBlassie
"Erin and her team are really kind and helpful! I really appreciated all of their support in finding the rental insurance that best fit my needs!"
We responded:
"Thank you for the review. We do our best to find the right coverage for our customers. "
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William Vigil

July 20, 2026

5 out of 5 rating by William Vigil
"Erin has been my agent for some time now, shes amazing and so is her crew, constantly working around the clock for you!"
We responded:
"Thank you for that review. We try our best for our customers."
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Jr2469 Madrid

July 7, 2026

5 out of 5 rating by Jr2469 Madrid
"Erin and her staff are amazing, there always there when I need something and all are polite and have time for me. I have the best team handling my auto and home insurance."
We responded:
"Thank you for that review! We try our best to take care of our customers and meet their needs."
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Katie Matthews

June 30, 2026

5 out of 5 rating by Katie Matthews
"Carrie was extremely professional and was able to get the insurance needed for the additional vehicle"
We responded:
"Thank you for the 5-star review. Glad we were able to assist you in your insurance needs. "
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Alan May

June 24, 2026

5 out of 5 rating by Alan May
"Erin definitely went the extra mile to help us navigate our choices for liability coverage among all of our State Farm policies and saved us some money."
We responded:
"Thank you for the nice review. We strive to provide the best options for our customers. "
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Dee Scott

June 9, 2026

5 out of 5 rating by Dee Scott
"Very professional agency where the customer comes first."
We responded:
"Thank you for the very kind review."
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John Lea

May 19, 2026

5 out of 5 rating by John Lea
"Jessica Roberts is amazing! When I was getting frustrated trying to get a quote from other insurance companies, she went above and beyond to send me a quote that I was satisfied with. She has been very helpful and supportive throughout the whole process.
"Like a good friend, State farm is there!"
Sincerely, John Lea."
We responded:
"Hi John, thank you for the 5-star review. Glad Jessica was able to assist you with the quote. "
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Roy Murray

April 21, 2026

5 out of 5 rating by Roy Murray
"Thank you martha for your efficient help."
We responded:
"Hi Roy,
Thank you for the 5 star review! We are glad to help you with your auto insurance needs."
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Dorinda Fox

April 17, 2026

5 out of 5 rating by Dorinda Fox
"Very prompt in response for info including declarations doc."
We responded:
"You're welcome, Dorinda! "
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Jesse Odekirk

March 3, 2026

5 out of 5 rating by Jesse Odekirk
"Erin was fantastic, answered all my questions and got me the lowest rate possible!!!"
We responded:
"Thank you for the 5-star review. Glad that we were able to help save you some money."
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Claudia Romero

February 20, 2026

5 out of 5 rating by Claudia Romero
"Erin help me do much with my auto claim and my repair on my car"
We responded:
"Hi Claudia, glad to provide Good Neighbor Service."
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Johnny Fox

March 20, 2025

5 out of 5 rating by Johnny Fox
"Good job"
We responded:
"Hi Johnny, Glad to assist you with your insurance needs today."
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Joyce Bidwell

February 24, 2025

5 out of 5 rating by Joyce Bidwell
"My name is Joyce Bidwell and I am happy to be back again with State Farm Automobile Insurance.
Erin Carnett was truly a pleasure to work with regarding my inquiry for new Auto Insurance. Best of all, I am thrilled with the quote she gave me. I recommend Erin Carnett to anyone interested in excellent service with a five-star auto insurance company."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor."
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Marcia Huys

August 20, 2024

5 out of 5 rating by Marcia Huys
"Erin explained my current insurance coverage and I ended up keeping everything on my policy. I appreciate her helpfulness and accessibility... she's a keeper!"
We responded:
"Glad to help you understand the coverages on your policy. That's what we are here to do. "
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Julio Cortez

August 12, 2024

5 out of 5 rating by Julio Cortez
"Excellent customer service!"
We responded:
"Thak you for the review. We strive to provide remarkable service. "
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Sarah Graham

July 12, 2024

5 out of 5 rating by Sarah Graham
"very informational and helpful! Yvette is awesome!"
We responded:
"Thanks, Sarah! It was great meeting with you today to review your insurance needs to help manage your risks. "